Support
How can we help?
Answers about getting started, plans, credits, billing, refunds, models, tools, account, and privacy, plus how to reach FluxoKit support.
Popular topics
Getting started
How do I create my first generation?
Create an account, pick a model or workflow, write a prompt, and run it in the browser. No API keys or installs.
Models
Which AI model should I use?
The model documentation compares each model's inputs, strengths, and credit cost so you can pick one before generating.
Plans and credits
How do credits and plans work?
Every plan includes monthly credits, a rollover window, parallel generations, and top-up packs. Credits are consumed per generation.
Billing and refunds
How do I cancel or request a refund?
Cancel from the Stripe Customer Portal in your dashboard. Refunds follow the published Refund and Cancellation Policy.
Tools
Which tool fits my task?
Browse the AI tools directory by job: image generation, video, editing, upscaling, backgrounds, logos, and marketing assets.
Privacy
How do I manage my privacy choices?
Opt out of advertising data sharing without signing in. FluxoKit also honors the Global Privacy Control signal.
Account and support
How do I contact support?
Email support@fluxokit.ai with your account email and what happened. Billing, privacy, and product requests use the same address.
Company
What is FluxoKit?
A visual AI workspace that organizes image, video, and copy models into one canvas, operated by FluxoKit, LLC.
Browse by topic
- Getting started Accounts, first generation, and the model documentation.
- Plans and pricing Current plans, monthly credits, and annual pricing.
- Credits and top-ups How credits are consumed, rollover, and one-time packs.
- Billing Charges, invoices, receipts, and the Stripe Customer Portal.
- Refunds The first-subscription guarantee, cancellation, and refund requests.
- Models Every integrated image, video, and text model with inputs and costs.
- Tools The AI tools directory organized by creative job.
- Account and security Access, account changes, and reporting a problem.
- Privacy How FluxoKit handles personal information and your choices.
- Terms The terms that govern the English-market service.
- Company Who operates FluxoKit and the provider relationship standard.
Frequently asked questions
The same answers the in-product assistant gives, kept in one place.
- What can I do with FluxoKit?
- You can build full AI workflows in one canvas: briefing, prompts, copy, image generation and editing, text-to-video, image-to-video, motion graphics with Vibe Motion, and final export. Teams also save workflows, share them by link, and reuse winning processes.
- Do I need API keys or technical setup?
- No. FluxoKit runs 100% in the browser. Just create your account, choose a model or workflow, and start using it without API keys or technical setup.
- How does the credit system work?
- Pricing is finalized, but checkout is not live until the payment path is deployed and enabled. Fast, Creator, and Studio include 980, 2,100, and 4,900 monthly credits respectively. Credits are consumed when you run text, image, and video models. As a real reference, Real examples with this package: ~245 GPT Image 1.5 default images, ~81 Nano Banana Pro 2 default images, ~20 Sora 2 default 4s videos, or ~3 Sora 2 Pro default 8s 720p videos.
- What if I run out of credits before the month ends?
- Top-ups are Fast 686 credits for $10, Creator 735 credits for $10, and Studio 980 credits for $10. One-time credit packs are available from your dashboard without changing plans and follow the published refund policy.
- What plans and credit packs do you have?
- Pricing is finalized, but checkout is not live until the payment path is deployed and enabled. FAST: $14/month. 980 credits monthly ($0.014 per credit). Estimated outputs: about 980 GPT Image 2 images, 122 Nano Banana Pro 2 images, or 36 Pixverse v6 videos. Full access to every AI model and workflow tool, commercial use included. 6 parallel generations. Credits refresh monthly; unused credits roll for 14 additional days. Top up with 686 credits for $10. Annual: $11.06/month when billed annually - save 21%. CREATOR: $28/month. 2,100 credits monthly ($0.013 per credit). Estimated outputs: about 2,100 GPT Image 2 images, 262 Nano Banana Pro 2 images, or 77 Pixverse v6 videos. Full access to every AI model and workflow tool, commercial use included. 12 parallel generations. Credits refresh monthly; unused credits roll for 28 additional days. Top up with 735 credits for $10. Annual: $22.12/month when billed annually - save 21%. STUDIO: $49/month. 4,900 credits monthly ($0.010 per credit). Estimated outputs: about 4,900 GPT Image 2 images, 612 Nano Banana Pro 2 images, or 181 Pixverse v6 videos. Full access to every AI model and tool, priority processing, commercial use included. 18 parallel generations. Credits refresh monthly; unused credits roll for 91 additional days. Top up with 980 credits for $10. Annual: $38.71/month when billed annually - save 21%. Practical examples: Fast monthly gives you ~245 GPT Image 1.5 default images, ~81 Nano Banana Pro 2 default images, ~20 Sora 2 default 4s videos, or ~3 Sora 2 Pro default 8s 720p videos. Creator monthly gives you ~525 GPT Image 1.5 default images, ~175 Nano Banana Pro 2 default images, ~43 Sora 2 default 4s videos, or ~7 Sora 2 Pro default 8s 720p videos. Studio monthly gives you ~1,225 GPT Image 1.5 default images, ~408 Nano Banana Pro 2 default images, ~102 Sora 2 default 4s videos, or ~17 Sora 2 Pro default 8s 720p videos.
- How does the 30-day guarantee work?
- Your first paid subscription purchase includes a 30-day satisfaction refund window. Refund requests follow the published Refund and Cancellation Policy and are processed through Stripe.
- Can I cancel anytime?
- Yes. You can cancel anytime through the Stripe billing portal from your dashboard or by contacting support. Cancellation stops future renewals and your access continues until the end of the paid period.
- What AI models are available?
- FluxoKit gives you access to 122 AI models across LLM, text-to-image, image editing, text-to-video, image-to-video, and native apps/tools. Examples include GPT-5, Claude 4.5 Sonnet, Gemini 3 Pro, Sora 2 Pro, Veo 3.1, Kling 3, Flux 2, Runway Gen4.5, and Nano Banana.
- Is my data secure?
- Yes. We use AES-256 encryption at rest and TLS 1.3 in transit. RLS isolates each user account, and generated content is not used to train AI models.
- Do you offer onboarding and human support?
- Yes. Studio is the higher-volume plan with full model access, priority processing, and higher concurrency. Small teams should compare expected credit needs before choosing Fast, Creator, or Studio.
Still need help?
- support@fluxokit.ai
- Phone
- +1 (350) 238-2047
- Operator
- FluxoKit, LLC
- Address
- 131 Continental Dr, Suite 305, Newark, DE 19713, United States